TeamLive Channels make it effortless for managers to communicate with an entire group of workers within their team.
Channels are system-generated employee lists that are predefined based on their assigned position in the employee card. Channels consist of positions (i.e. Busser, Host/Hostess, Line Cook etc) and categories (i.e. FOH, BOH).
To send a message to a group of employees using TeamLive Channels, follow these steps:
1. Click on the chat bubble icon in the bottom left corner of your TeamLive screen.
2. This will open your Team Communications bar on the left side of your window. Click on the Messages tab on the top right corner to visit your Message Center.
3. Once you are in your messaging center, click on the New Message icon to open a new message thread.
4. This will open a New Message screen. From here you can add a channel to the “To” field by selecting the Channel with your mouse from the list below, or by typing the first few letters of the position or category of employees you would like to communicate with.